Cloud interface needs in Windows certain access rights to be able to read Perfomance Counters.

You can allow that using these two commands:

  • net localgroup “Performance Monitor Users” DefaultAppPool /add
  • net localgroup “Performance Log Users” DefaultAppPool /add

This add the DefaultAppPool user account which is used by IIS to the groups which are allowed to access Perfomance Counters values. For custom pool of name XY IIS creates virtual account with name „IIS APPPOOL\XY“.

If the above procedure does not work, you can change the pool identity from ApplicationPoolIdentity to LocalService.