Troubleshooting

Always read the log file if you encounter any problems with your Mervis DB installation.

Here are few examples of error messages and description of possible reasons and solutions.

RcWareDb Critical: 0 : RcWare DB server cannot be started: System.UnauthorizedAccessException: Cannot write files of InfrastructureDataPath ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'x:\some\path\.___rcwdbtstfile_delete'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
   at ESG.Db.Server.Engine.ServerImplementation.CheckDirForWriteAccess(String path, String pathConfigName)
   --- End of inner exception stack trace ---
   at ESG.Db.Server.Engine.ServerImplementation.CheckDirForWriteAccess(String path, String pathConfigName)
   at ESG.Db.Server.Engine.ServerImplementation.InitAndCheckFileSystem()
   at ESG.Db.Server.Engine.ServerImplementation..ctor(String instanceName, Boolean configFileSpecified)
   at ESG.Db.Server.Host.Program.RunAsConsoleHost()
    DateTime=2017-09-26T07:05:11.1836390Z