Alarm Notifications

A user can set up alarm notifications (via Email or SMS) under their account for individual alarm data points, a group of points, or an entire project.

Note on SMS Notifications: SMS alarm notifications are automatically available and fully supported in the Mervis Cloud solution. For local (on-premise) installations, SMS functionality is also fully supported but requires additional local setup to activate.

If you do not see the option for user management in the menu, please refer to: Simple User Management

First, you need to enter the user's phone number (for SMS) and/or email address in the user management section.

Then, select the desired data points and open the “Alarm Notification” option.

The notification settings offer the following options:

• Type: Project, Path (Group of data points), Data point
• Delay: The delay in sending an alarm notification after an alarm occurs in Mervis
• Transitions: Occurrence, Reset (transition from alarm to OK state)
• Message: A predefined message (an example can be found here: Alarm SMS Example)
• Channels: SMS, Email *(Select one or both depending on your needs and cloud/local setup)*
• ID: Unique identifier for the notification

After setting up, an icon will appear in Mervis, indicating the activated data points, group of points, or the entire project.

• You can use any static text and a set of templates that will be filled dynamically according to the occurred event.
• Two items are filled in: the subject and the actual message. The subject can only contain static text.
• The following templates are available: