Cloud Infrastructure
Data Centers
All Mervis cloud services are hosted in top-tier, certified data centers to ensure reliability and security:
Faster (Primary location, Czech Republic) – ISO 9001 and ISO 27001
vshosting – ISO 27001
Vodafone – ISO 27001
OVH (Backup location, France)
We prioritize efficiency and low operational overhead, allowing us to maintain competitive hosting prices for Mervis SCADA and Mervis DB.
Technology
Our infrastructure utilizes a hybrid of Windows and Linux operating systems. The core software applications are developed in-house, which eliminates third-party licensing fees and allows us to fine-tune performance specifically for SCADA and IoT workloads.
Availability
While we do not offer a formal SLA, our historical availability has consistently ranged between 99.5% and 99.95% annually over the last five years.
Backup & Recovery
Backup Cycle: Data is backed up every 24 hours.
Redundancy: Backups are stored in two independent locations outside the primary data center.
Critical Infrastructure: As a provider for state critical infrastructure projects, we regularly test data recovery procedures and system restoration capabilities.
Security & Maintenance
We maintain a strict security posture to protect customer data:
Encryption: Mervis
SCADA and Mervis DB utilize
HTTPS (Let’s Encrypt) for secure communication.
Legacy Support: Unencrypted channels remain available for legacy BMS and control systems that lack encryption support, though secure connections are strongly recommended.
Audits & Updates: We perform regular server updates and undergo penetration testing to ensure compliance with security standards required by critical infrastructure clients.
Connectivity
Devices connect to the cloud platform via our proprietary communication infrastructure: